Right of withdrawal

Your right to cancel:

  • Current subscriptions:  If you wish to cancel any subscription you order on this website you may do so by returning the books sent to you within 2 weeks from the date of purchase.  Upon receiving back your books we will issue a full credit less any shipping costs incured for any and all credit cards used for the transaction.  Once your subscription(s) are canceled you will no longer receive any updates for the 12 month period.  Please allow 2 business days for all credit card credits.  
  • Back Issues:  If you wish to cancel any back issue order on this website you may to so by returning all books sent to you within 2 weeks from date of purchase.  Upon receiving back your books we will issue a full credit less any shipping costs incured for any and all credit cards used for the transaction.  Please allow 2 business days for all credit card credits.
  • CD-ROM's:  Both Back Issue and "New" CD-ROM's are not returnable unless the packaging seal has not been opened.  If the seal is unbroken then you have 2 weeks to return the product.  A full refund minus 10% percent restocking fee and any shipping costs incured will be credited to your card used.  Please allow 2 business days for all credits.
  • eBook downloads:  No refund at all for this type of transaction.

Your 100% satisfaction with all our products are very important to us.  Please contact us if you are not happy with your order.

Thanks again from the Truck Index team!